TROUBLESHOOTING BLACKBERRY

1. Push Email service is subscribed to a sudden problem, emails are often not coming
There are three actions you can do to normalize the re-application performance
• Action new HRT (Host Routing Table)
This is a solution to re-register to the server RIM’s BlackBerry service. It is sometimes necessary at the time of service browsing, chat, to e-mail that does not run properly.
How, go to the [Option] from the main menu. Select the [Advanced Options] > [Host Routing Table]. Click the menu button [Blackberry] to bring up the options menu. Select [Register Now]

• Resend service book
This action allows you to resubmit or update the Blackberry services are used on your device
The trick is to select the menu [Setup] > [Email Settings]. After that the handheld will have access to RIM’s servers. Make a login with username and password from your Blackberry service. Click the [Blackberry] > [Service Book] > [Send Service Book], wait until the confirmation process [Done]

• Removing and replacing the battery
This method is the final act where if problems still occur. By removing and then replacing it, you do Hot Reboot, where the devise will be in re-start again from scratch. Before the pair took off again, make sure the Blackberry device is switched off.

2. Data SMS, Email, up chat history in the Blackberry is missing
This is likely due to the so-called ‘ghost eaters email’. This is just the term alone among Blackberry users. The condition is actually the data stored in virtual memory, not in the fixed memory, suddenly disappeared. This is actually an automatic mechanism of the device in the slack space saving memory automatically. Along with the many emails and SMS received, up to frequent chat is done, the virtual memory space is reduced.

The status of this virtual memory can see on [Option] > [Status]. In this menu, see the information in the “File Free”. Figures in the “File Free” it continues to diminish as usage. Well, if that number reaches 0, then the mechanism of automatic data deletion or a ‘ghost eater email’ will work. This is useful for new messages that appear can still enter.

As a solution, make sure there is more memory space on your device. There are several ways to do it
• First, you can delete unused applications. To see a list of application, go to [Options] > [Advanced Options] > [Application].
To delete, press the [Blackberry], then select [Delete]
• The next step could be to change the length of the email store.
Go to the [Messages] and press the [Blackberry] > [Option] > [General Options]. On the “Keep Messages” save to change the duration of the lowest, namely [15 days]
• Clear log or browsing acitivity can also reduce the density of memory. To do so, on the main screen, press and hold [Alt], then press in sequence [L] > [G] > [L] > [G], then press the [Blackberry] > [Clear Log]. Do not forget to frequently erase data if the conversation in a chat application is complete use

3. Process Loading Browser Running Slow When Browsing. Sometimes the pages stopped process (Freezing)
The possibility of browsing the results of the previous files (cache) to accumulate
• To clear the cache, you can do very easily. Run your Blackberry browser, then press the [Blackberry] until a menu appears. Select option [Option] > [Cache Operation]. Move your pointer over the “Content Cache”, then click the [Clear].
• In this menu, you also can clean browsing history and also cookiest, if so, press the [Escape] until a prompt appears “Cleaning Memory”. Wait a few moments, after the cleaning process is complete, your browser will likely run faster.

4. Trackball Loss and Hard of Control
Trackball is the main controller which has a major role in the Blackberry. If the jam, then comfort is also managing to be blocked. You can clean the trackball with a wipe
Some users are often cleaned with alcohol to shed a little trackball. After the liquid dried, trackball movement by hand for breakdown is lost. The cleaning process is sometimes also use blowers or tube dust that clog sprayers
During the trackball gets stuck, you can use shortcut keys to manage the Blackberry, but first you must disable the feature “Dial From Homescreen”.
How without trackball? Easy.

First press the [Call/Send] had a green phone icon that there far left corner of the screen. Click the menu button [Blackberry] and press [O] to open the menu [Option] and press [Enter]. Press [Enter] several times.
If already selected, press the [Alt]. Press [N] to select [No], then press [Enter]. Press [Escape] then press [S] to select [Save]. Well, now you can use the facilities Homescreen Shortcut.

5. Solved with “wipe” helped
As the latest alternative solution, Blackberry provides troubleshooting facilities inside the device. You can access it at [Help] > [Troubleshooting]. On the page that appears, you can choose the type of troubleshooting from a number of categories are available, ranging from troubleshooting a basic problem, application, hardware, until the network. However, most problems can be overcome with the blackberry to restart the device and uninstall reinstall the device.

If the problem is more complex, you can take action Wipe, synchronization with the Blackberry Desktop Manager is installed on the computer, or re-activate the device to the Blackberry server.

Wipe Blackberry is Hard Reset. In effect, such devices are cleaned and re-installed system, way to do this quite easily, but before, you should first backup data into the computer. Blackberry connect to a PC with a USB cable, then run the Blackberry Desktop Manager, select [Backup and Restore]. On the next page, select [Back Up], specify the backup save folder in your PC, then click [Save]. Wait until the backup completed process.

After already backup data, you can do the wipe process. From the Blackberry menu, select [Option] > [Security Option] > [General Settings]. Press the [Blackberry] in the device, select option [Wipe Handheld]. Check the option [Include Third Party Application] to erase the data applications installed on Blackberry. Select [Continue], then typing the Blackberry (or the password you use).

Hard Reset takes a fairly long process, especially if you use data protection features, so do the wipe, you can not stop or cancel it.

After the wipe process is completed, the data restore process can be done. First step as the backup process, but on the next menu, you must select the option [Restore] and follow the process that led, after the data is complete in return, you should take HRT and resubmit the New Service Book.

Here are some shortcuts that can be used to manage the Blackberry menu:
• [A]ddress Book
• [B]rowser
• [C]ompose Message
• Memo Pa[D]
• [E]nterprise Messenger v2
• Pro[F]iles
• [G]oogle Talk
• [H]elp
• AOL [I]nstant Messenger
• Loc[K]
• Ca[L]ender
• [M]essages
• BlackBerry Messe[N]ger
• [O]ption
• Enterprise Messenger [Q]
• Ala[R]m
• [S]earch
• [T]ask
• Calc[U]lator
• Sa[V]ed messages
• [W]ap browser
• Windows Live Messenger [X]
• [Y]ahoo Messenger