Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts
Friday, June 24, 2011
SERVICE EXCELLENT
Lucky Charm Faucet
One day the boss of Mercedes Benz has a problem with the water faucet in his home. On the recommendation of his friend, he called a plumber to fix his faucet. When contracted, the plumber did not know that the caller is the boss’s biggest car company owners in Germany.
On the agreed day, the plumber came to the house boss Mercedes Benz to repair the damaged valve. After repair, the plumber came home and received the payment for his services.
About two weeks after that, the plumber called Mercedes Benz boss to ask whether the valves are already repaired have really good or is damaged. After a few months later, the boss’s Mercedes Benz is recruiting for a plumber working in his company, and the plumber is a Christopher L.Jr. Currently he is General Manager of Customer Satisfaction and Public Relation in Mercedez Benz.
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customer service
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